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Friday, September 22, 2017

Welcome

Being in the IT and Epos Industry for the last 12 years, we have come a long way from providing hardware/Software solutions to setting up Remote Communication (VPN) solutions and providing end users with on-site Help & Support. Here at iclick solutions, we believe in providing the best service and Information to our customers.

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iClick IT

We build custom Computer Systems based on your requirements. We will provide you with the solution that you need at the best price & future expandability in mind. Home or Business, we supply & support both. We supply PC Components, Peripherals and support that is next too none. Following are some things that distinguish us from the rest..

iClick: Distinguished from the Rest

here at iClick, we specialise in Epos Hardware & Software. Following are the services we provide.

  • Epos Hardware & Software Sales, Installation & Training
  • Network Design and Implementation & Wireless Solutions
  • Product & Services to Tailor for both Hospitality and Retail
  • Storage & Back-up Solutions
  • Decommissioning & Recycling of your old Epos equipment
  • & more.......

iClick for Business: Thinking -> Starting -> Running -> Growing

i-Business

We value our business customers as well as our home users. Weither you are
Thinking -> Starting -> Running -> Growing
We will be with you every step of the way

Business Users

For business customers, we provide custom tailored solutions. Weather you require a new network infrastructure, or just IT support. We can setup all your network architecture, WAN and LAN router configurations and make your network run efficient and safe.
We can setup and manage your back ups and restore data in the most efficient manner as well as look after everyone’s computer and attend to matters as trivial as printer jams when called on to do so. We can provide services equivalent to an in-house IT department, or we can work with your IR Support department to make your network run faster and smoother.
Following are some of the services we can provide.

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Service Level 1

8hours Response time
Support Windows Server (2003 or 2007) based Network System with up to 200 users
Microsoft Exchange Server Support
Provide Hardware & Software Support
Fix any Network & Communication issues
Fix Printer & other Peripherals issues
Remote Phone & Dial-in Support
Pro-active Maintenance
Emergency out of hour support Negotiable

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Service Level 2

48hours Response time
Support Windows Server (2003 or 2007) based Network System with upto 50 users
Microsoft Exchange Server Support
Provide Hardware & Software Support
Fix any Network & Communication issues
Remote Phone & Dial-in Support
Pro-active Maintenance

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Service Level 3

72hours Response time
Desktop Computer Support
Provide Hardware & Software Support
Fix any Network & Communication issues
Remote Phone & Dial-in Support